Refund Policy
Refund Policy
At Bomba Pain Solution, customer satisfaction is important to us. If you experience an issue with your order, we're here to help.
Returns
Due to health, hygiene, and safety regulations, we cannot accept returns of products that have been opened, used, or tampered with unless the product is defective or was supplied incorrectly.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide:
- Your order number.
- Clear photographs of the product and its packaging.
- A brief description of the issue.
Once your claim has been reviewed, we may offer one of the following:
- A replacement product.
- A refund.
- Store credit.
Order Cancellations
Orders may be cancelled before they have been dispatched. Once an order has been shipped, it can no longer be cancelled.
Refund Processing
Approved refunds will be processed using the original payment method within 5–10 business days, depending on your payment provider.
Non-Refundable Items
Refunds cannot be issued for:
- Opened or used products.
- Products damaged through misuse, improper handling, or improper storage.
- Requests based solely on personal preference or dissatisfaction after the product has been used, unless required by applicable consumer protection laws.
Contact Us
For all refund or return requests, please contact:
Bomba Pain Solution
Phone: 060 526 0434
Email: healingbodytherapy@yahoo.com
Terms & Conditions
Terms & Conditions
Welcome to Bomba Pain Solution. By purchasing or using our products, you agree to the following Terms and Conditions.
1. Product Information
Bomba Pain Solution products are intended to support general wellness and comfort. They are not intended to diagnose, treat, cure, or prevent any disease. Always use our products strictly according to the instructions provided on the packaging.
2. Customer Responsibilities
By purchasing our products, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- You have read and understood the product information before use.
- You will consult a qualified healthcare professional before using the product if you are pregnant, breastfeeding, have a medical condition, or are taking prescription medication.
3. Orders & Payments
- All orders are subject to product availability.
- Full payment is required before an order is processed and dispatched.
- We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or product unavailability.
4. Shipping & Delivery
- Delivery times are estimates and may vary depending on your location and the courier service.
- Bomba Pain Solution is not responsible for delays caused by circumstances beyond our reasonable control.
5. Product Usage
Customers are responsible for following the recommended usage instructions. Improper use, misuse, or failure to follow instructions may affect the product's effectiveness and safety.
6. Limitation of Liability
To the fullest extent permitted by law, Bomba Pain Solution shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products. Individual results may vary.
7. Privacy
We collect customer information solely to:
- Process and fulfill orders.
- Provide customer support.
- Improve our products and services.
Your personal information will never be sold to third parties except where required by law.
8. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be published on our website and become effective immediately upon posting.
9. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Bomba Pain Solution
Phone: 060 526 0434
Email: healingbodytherapy@yahoo.com